Refund policy

🛍️ Our 7-Day Return & Refund Policy

Thank you for shopping with us! We want you to love your purchase, but if something isn’t quite right, we are here to help.

📅 7-Day Return Window

You have 7 days from the date you receive your item to request a return. Unfortunately, if 7 days have gone by since your delivery, we cannot offer you a refund or exchange.

🔍 Eligibility Criteria for Returns

To be eligible for a return, please ensure that:

  • The item is unused, unworn, and in the same condition that you received it.

  • The item is in its original packaging with all tags and seals intact.

  • You have the receipt or proof of purchase.

Note: Certain types of items cannot be returned due to hygiene and safety reasons, such as opened cosmetics, skincare products, personal care items, or promotional sale items.

🔄 How to Start a Return

  1. Contact Us: Send an email to our support team or reach out via our contact page with your order number and the reason for the return.

  2. Review: Our team will review your request within 24–48 hours and send you instructions on how and where to send your package.

  3. Ship it Back: Items sent back to us without first requesting a return will not be accepted. (Please note: Customers are responsible for return shipping costs unless the item arrived damaged or defective).

💳 Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed automatically to your original method of payment within 5 to 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.